Delivery is available within the coverage stated on the applicable product offer and is subject to product availability.
Policy 06
Shipping Information
How orders are processed and delivered to the address provided by the customer.
Delivery area
Estimated timing
The indicative delivery time is 24–48 hours after processing and confirmation. This estimate is not a guaranteed deadline and may be affected by weekends, public holidays, remote destinations, demand, weather or courier circumstances.
Customer responsibilities
- Provide a complete and accurate delivery address.
- Provide an active telephone number.
- Remain reachable for delivery communications.
- Inspect the parcel for visible damage where practical.
Failed delivery
If delivery cannot be completed because the recipient is unavailable or information is incorrect, another attempt may be arranged where possible.
Support
Contact [email protected] or +39 06 8914 2756.